Railway platform sign showing "2"; representing two messaging mistakes which harm demand generation activities
  • 19
  • March

Two messaging mistakes which prevent awareness from generating demand

Lots of companies (and the agencies they hire) are great at public relations: through good planning and diligent execution, their executives speak at conferences, their technology wins awards, and people in the industry recognize their name. They have succeeded in creating awareness. But that’s not the same thing as succeeding with demand generation. They’ve generated a golf clap, and nothing more. Unfortunately, […]

Ian Hassard of Arctic Wolf stands in front of a RootSecure pop-up banner
  • 10
  • March

From New Pup to Part of the Pack: Catching Up with Ian Hassard of Arctic Wolf

Honestly I think it’s unhealthy thinking to have a ‘get acquired, be rich’ goal for your company. Focusing on market problems and being pragmatic about how you get there is important. If you want to be acquired, then create something worth acquiring. Ian Hassard—Director of Product Management at Arctic Wolf We recently caught up with Ian Hassard, who—while running Product Management and […]

  • 24
  • May

For RouteThis, new messaging was just the beginning

With a proven track record of delivering results for smart home brands, small- and mid-market ISPs, and innovative large ISPs, RouteThis had already shown that they can improve the customer support experience for everyone. So why did they reach out to Cromulent for assistance with messaging? Graduating into a new world As the world’s leading ISPs showed interest, RouteThis’ leaders understood that […]

  • 11
  • April

Most tech companies make this fundamental messaging error—does yours?

By talking about things other than tech, you’ll earn yourself far more opportunities to talk about your technology, but at the right time and with the right people. I’m gonna start this post with a provocative statement: almost 60% of ‘tech companies’ in the Waterloo Region don’t understand what market they’re really in. And that’s a problem. In fact, it might be […]

  • 13
  • February

Waterloo Region Technology Marketing Spotlight

Welcome! And thanks for taking an interest in this project! I hope you learn as much from reading this report as I did preparing it. As I said at the outset, my aim is to produce a report that provides us all—the technology marketers and company leaders of the Waterloo Region, and perhaps beyond—with common understanding of shared issues, priorities, challenges, concerns, […]

  • 03
  • December

How to Boost Your Business by Overcoming Buying Barriers

The good news is that investing just a little bit of time and effort to understand and address real-world buying barriers delivers wonderfully asymmetric returns, because doing so empowers you to develop high-impact messaging, effective content, and efficient sales processes. In practically all of our client engagements, I ask about ‘buying barriers’. Most times, I receive a quizzical expression in response; occasionally, I’ll hear […]

  • 29
  • November

Crommunity Podcast, Episode 2: Warren Pamukoff (Magnet Forensics)

“You can’t change the product, but you can change what you’re focusing on.” Hey there marketing fans, what time is it? That’s right, it’s Crommunity podcast time! Joining us this time around is Warren Pamukoff, Senior Product Marketing Manager at Magnet Forensics in Waterloo. Warren was Magnet’s first product marketing hire, so he really got to build the ‘program’ from the ground […]

  • 18
  • October

Talkin’ About Technical Communication

As foreshadowed previously, last night I had the pleasure of speaking at the Technical Communication P2P group down at Communitech. A dozen or so folks braved the wintery (!) conditions to hear me go through a presentation with the intriguingly bland and broad title, How Tech Communicators Can Help Businesses (you can find a PDF version of the slides at the bottom of this […]

  • 12
  • October

Crommunity Podcast, Episode 1: Matt Trushinski (Miovision)

I’m pleased to deliver the first episode of the new Crommunity Podcast, by Cromulent Marketing! We kick off this exciting series with none other than Matt Trushinski, the Director, Marketing at Miovision. Matt and I originally got together for a Q&A-style interview, which I intended to record and subsequently type up into a blog post, but a few minutes in we just decided […]

  • 17
  • September

Fuelling RootSecure’s Strategic Growth

While we knew about RootSecure for a while – including personally knowing about half their team – we didn’t really know exactly what they did (or how) prior to actually diving deeply into this project. Elsewhere on this site, we’ve summarized the RootSecure success story; this post provides an extended explanation of the project execution. Background Our first meeting with RootSecure was a […]